Return your purchase

Choose thoughtfully when you make your purchase. 

You may return your item(s) over the counter at our retail store in Great World (Singapore), 01-131, within 14 calendar days from date of purchase. If all conditions are met*, you will receive a shop credit refund in the total amount paid valid for use online or in-store for a period of 180 days. This will enable you to make a new purchase of a better-suited item.

We accept exchange of size only. Unfortunately we cannot administer the exchange of colour or design. If you change your mind, please return the item(s) for a shop credit refund and place a new order in store or online. 

Based overseas? Write in to us, and we’ll help you out:

All accessories and merchandise (including items under the Commodities range) are not eligible for returns, refunds, or exchanges.